Privacy Policy

SNC Technical Services, LLC
Last updated: June 30, 2025

At SNC Technical Services, LLC, located in Camuy, Puerto Rico, we respect your privacy and are committed to protecting any personal information you voluntarily provide to us. This Privacy Policy describes how we collect, use, and safeguard your information. By using our APP, you agree to the Terms and Conditions of this Privacy Policy.
The APP is designed for candidates and employees of SNC Technical Services, LLC or for the Human Resources representative who will interact with the APP via mobile applications and the website hosted on our servers or external servers. This APP is controlled and operated by SNC Technical Services, LLC, a company located in the Commonwealth of Puerto Rico, a territory of the United States. By using the APP, you affirm that you are of legal age to enter into the resulting Agreement and are an authorized user, and you consent to the transfer or storage of your information within the territory of the United States, including Puerto Rico.

1. Internal Use of Information

All personal information collected by SNC Technical Services, LLC is used exclusively for internal purposes related to our operations, services, and compliance with contractual or legal obligations. No personal information is collected from the user when accessing the Portal’s services unless such information is voluntarily provided.
This statement informs the user of the reason why information is collected automatically; what it is collected for; how it is used and with whom it is shared; the options the user has to control the use of their personal information; how to access their information; and the security measures used to protect the information collected and stored in the database. Providing your personal information is voluntary.

2. Personal Information We Collect Directly from You

To access certain Services, we may collect Personal Information directly from you, including during application or claims management processes. The Personal Information you provide directly may include:

Identifiers and Contact Information: We may collect personal identifiers and contact details such as your name, address, email address, and phone number.
Account Details: If you register an account with us, we collect information such as your email, phone number or user ID, and the password used to log into your account.
Policy or Claims Information: This includes information about policies and claims, including materials you submit as part of your claim or any other information you choose to provide.
Message Content: If you communicate with our HR team, including through our online web forms, we may collect your messages, emails, or any other information you choose to provide.
Other Information: We also collect information when you complete online forms, surveys, or leave product reviews. We collect any other information you choose to provide.

3. Personal Information We Collect Automatically

As described below and in the “Cookies and Other Tracking Mechanisms” section, when you visit our Sites or use our Services, we may automatically collect certain Personal Information, including:

Device Identifiers: We automatically collect your IP address, device ID, device type, browser type, location data, and information about your browser and its language.
Network Activity: We may collect information related to how you interact with the Services and advertisements, such as page views, links clicked, and other activity information, referring URLs, browsing history, and similar information. We may use analytics providers and technologies, including cookies and similar tools, to collect this information.
Geolocation: We may also collect geolocation data such as physical location or movement. Additionally, depending on your device settings, if you visit our sites or use our mobile apps, we may collect geolocation data from your IP address that is linked to your region of residence.

4. How We Use Personal Information

Operate Our Business: We use the Personal Information we collect to enable you to maintain your account and carry out our day-to-day operations.
Communicate With You: We use the Personal Information we collect to communicate with you about your use of our sites and services, respond to your inquiries, provide you with the information and documents you request, and for other customer service purposes.
Evaluate and Improve Our Services: We use the Personal Information we collect to assess, analyze, improve, and develop our services, including this site. We also use this information to tailor content and information we may send or display to you, offer location personalization, provide support and customized instructions, and personalize your experience using our Services.
Surveys and Research: We use this information to administer surveys and questionnaires, for example, for market research or employee satisfaction purposes.
Marketing and Advertising: We may use your Personal Information for promotional and marketing purposes, including sending you communications about benefits and activities we believe may interest you.
We may send communications via email, postal mail, or push notifications to your mobile device. We may also use your information to show you personalized ads or online content.

5. No Disclosure to Third Parties

We do not share, sell, rent, or disclose our clients’ personal information with third parties. Access to this information is strictly limited to authorized personnel within the company and is handled with strict confidentiality.

6. Legal Exceptions

The only circumstance under which we may disclose personal information is in compliance with a court order issued by a court with jurisdiction in Puerto Rico or the United States of America. In such cases, disclosure will be limited strictly to what is required by the order. If judicial officers or law enforcement officials request your personal information through court orders, legal proceedings, subpoenas, official requests, or to provide information to any governmental agency or official, we may do so as permitted by law. We may use or disclose personal information to investigate security breaches or cooperate with local and federal agencies. We may use or disclose non-identifiable information, also known as de-identified information, for any purpose unless otherwise limited by law.

7. Information Security

We have implemented security measures designed to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note that, despite our efforts, no data security measures can guarantee complete security.

8. Changes to This Privacy Policy

This Policy is effective as of the Effective Date. We may update this Policy at any time. Any amendments or changes to this Policy will become effective immediately upon publication and as indicated by SNC Technical Services, LLC. We will inform you of any updates or modifications through appropriate means, such as posting the revised statement on this page with a new “Last Updated” date. Continued use of any of our services after a revised Policy is posted will constitute your acceptance of the updated Policy.

9. Spam, Phishing and Fraudulent Websites

Fraudulent websites and cyberattacks continue to rise alongside advances in technology, so it is important to be informed about how to protect your information while browsing websites, apps, and the Internet. Please be aware that there may be fraudulent websites unlawfully using SNC Technical Services, LLC logos or sending fraudulent communications via phishing tactics. If you receive correspondence that appears to be from SNC Technical Services, LLC but contains grammatical errors, typos, or unusual content, please proceed with caution as it may be a scam. If you receive this type of fraudulent or spam email, avoid responding and contact us immediately at hr@sncts.com.

10. Your Responsibility as a User

It is your responsibility to:
a. Authorize, monitor, and control access and use of your SNC APP account, user ID, and password.
b. Comply with all applicable laws and regulations.
c. Promptly notify us of any need to deactivate a password or account by contacting us.

11. How to Contact Us

If you have any questions about this Policy, you may contact us at 1-787-820-2141 or email us at hr@sncts.com.